1. Introduction
All In One ("we," "us," or "our") operates the website at allinonetix.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
By using the Service, you consent to the data practices described in this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Email address — if you subscribe to receive updates via our email signup form or popup
- Account information — if you create an account: email address, password, and full name
- Profile preferences — if you create an account: favorite artists, teams, and notification preferences
- Price alert settings — if you set up price alerts: artist/venue names, price thresholds, and section preferences
- Contact form submissions — any information you provide when contacting us
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information:
- Search queries — the event names, artists, teams, venues, cities, and dates you search for
- IP address — your internet protocol address
- User agent — your browser type, version, and operating system
- Usage data — number of search results returned and general interaction patterns
- Analytics data — we use Google Analytics 4 (GA4) to collect anonymized usage data such as pages visited, buttons clicked, and general interaction patterns. GA4 uses first-party cookies to distinguish unique users and sessions.
2.3 Cookies and Local Storage
We use a minimal number of cookies and browser storage:
- Authentication cookies — if you create an account, we use secure, httpOnly cookies to maintain your login session. These are not accessible by JavaScript and are transmitted only over HTTPS.
- Local storage — we store a flag in your browser's local storage to remember if you have already subscribed to our email list or dismissed the signup popup, so we do not show it again.
We use Google Analytics 4 (GA4) which sets first-party cookies to distinguish unique users and sessions. We do not use advertising cookies, Facebook Pixel, or retargeting services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide the Service — to display ticket price comparison results based on your searches
- Send email updates — if you opt in, to send you information about ticket deals and platform updates
- Price alerts — if you set them up, to notify you when ticket prices drop below your threshold
- Improve the Service — to understand how users search and interact with our platform, so we can improve the experience
- Security and abuse prevention — to enforce rate limits, prevent abuse, and protect the integrity of our Service
- Account management — to maintain your account, preferences, and search history if you are a registered user
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
- Service providers — We use Supabase (hosted in the United States) to store data and manage authentication. Supabase acts as a data processor on our behalf and is subject to its own privacy and security policies.
- Legal requirements — We may disclose your information if required by law, subpoena, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers — If All In One is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Important: When you click through to a Third-Party Platform (such as StubHub, VividSeats, etc.) to purchase tickets, that platform may collect its own data about you. We are not responsible for the privacy practices of Third-Party Platforms. We encourage you to review their privacy policies before making a purchase.
5. Data Retention
- Email subscriber data — retained until you unsubscribe or request deletion
- Search history — retained to improve the Service and may be periodically purged
- Account data — retained for as long as your account is active, and deleted upon request
- Price alerts — retained until you delete them or close your account
6. Data Security
We implement reasonable security measures to protect your information, including:
- HTTPS encryption for all data transmitted between your browser and our servers
- Secure, httpOnly cookies that cannot be accessed by client-side scripts
- Rate limiting to prevent abuse of our search endpoints
- Database hosted on Supabase with managed security and backups
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights and Choices
7.1 All Users
- Unsubscribe from emails — click the "unsubscribe" link in any email, or contact us
- Request data deletion — contact us at [email protected] to request deletion of your personal information
- Request your data — contact us to receive a copy of the personal information we hold about you
7.2 California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
7.3 European Residents (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to access, correct, delete, or port your data, and to object to or restrict processing. Our lawful basis for processing your data is legitimate interest (providing the Service) and consent (email subscriptions). To exercise these rights, contact us at [email protected].
8. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us.
9. Third-Party Links
Our Service contains links to Third-Party Platforms where you may purchase tickets. These platforms have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any platform you visit through our Service.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
All In One
Email: [email protected]
Website: allinonetix.com